Frequently Asked Questions


Where can I use my Einstein Bros. Bagels or Noah's Bagels gift card?

Your gift card may be used to purchase food, beverages, and merchandise at participating Einstein Bros. or Noah's locations.

In what amounts are Einstein Bros. Bagels or Noah's Bagels gift cards available?

Einstein Bros. Bagels and Noah's Bagels gift cards are available online in $5 increments between $5 and $50, as well as $75 and $100. Cards are available in stores for any denomination up to $500.

What happens if my Einstein Bros. Bagels or Noah's Bagels gift card is lost or stolen?

The value of your Einstein Bros. Bagels and Noah's Bagels gift card will not be replaced if the card is lost, stolen, destroyed, altered, or used without your permission.

Do Einstein Bros. Bagels or Noah's Bagels gift cards expire?

No, the funds on your Einstein Bros. Bagels and Noah's Bagels gift cards do not expire.

Does Einstein Noah Restaurant Group charge a monthly service fee for unused balances?

No, fees will not be charged for unused balances.

How can I check my gift card balance?

You may visit our website or call 877-233-6761.

What are my shipping options?

Card orders under $100 and under 4 cards may be shipped using the US Postal Service or Federal Express. Card orders over $100 or over 4 cards may only be shipped using Federal Express.

If I order a gift card will it ship the same day?

All orders placed before 2 p.m. EST will be shipped the same day.

Do you deliver on Saturday or Sunday?

Unfortunately, no, at this time we do not offer Saturday or Sunday delivery.

Can you deliver to a PO Box?

If you require delivery to a PO Box, please use USPS as your shipping method.

What if I order a gift card online and I never receive it?

Please contact us at 877-233-6761.

Will I get confirmation of my order?

Yes, you will receive an email once your order is placed confirming your order, as well as a second email when the card is shipped, with tracking information if applicable.

How can I track my order?

Orders shipped via Federal Express can be tracked on www.FedEx.com using the tracking number sent to you in your shipping confirmation email.

Who can I contact if I have questions about my gift card order?

Please contact us at 877-233-6761.

Can I reload my gift card once the balance is depleted?

Yes, you may bring your card into any Einstein Bros. Bagels or Noah's Bagels participating location or visit us at our website to load your card again.

How quickly is my card reloaded if I complete the reload online?

Your card will be reloaded within 72 hours.
Can Einstein Bros or Noah's Gift Cards be redeemed at all locations?

Unfortunately airport, hotel and college campus stores are licensed locations and do not accept gift cards at this time. We are working towards a solution but until then we apologize for any inconvenience.
Can I get a refund on my gift card?

Please call 877-233-6761 to obtain refunds for gift cards purchased online.
Unfortunately, we cannot offer refunds on gift cards purchased in-store at this time.